moovit solution for problems

If You Can’t Find…

March 22, 2018

    To provide you with good service is the ULTIMATE goal in Moovit.

    We realized that you probably experienced some issues when you were trying to look for a location.

    Continue to read and you may find the reason and SOLUTION.

    1, “I can’t find the line I’m searching for.”

    You may look for it at a wrong place. The Direction tab is mainly for you to look for an address or specific location.

    If you need to look for a line, go to the Lines tab and here is how to.

    search for a line in Moovit

    2, “I typed a location like restaurant or hotel, but I didn’t find the same result.”

    You might be mislead by the “appearance”!

    Did you see an address listed in the result?

    If you did, do not be afraid to tap on it because that’s exactly what you are looking for.

    Google was just trying to walk an extra step to show you more details😉


    Do you experience something different? Click here and let us know.

    If you have any question or doubt, don’t hesitate to send us an email to

    You Ride, Moovit Guide


    Read More:

    How to Plan a Trip from A to B

    Check the details of A Line

    Check  Nearby Stations & Arrival Times of Upcoming Lines

    How to Check the Status of A Line


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