Atac and Mastercard shake up public transport in Rome.
WHAT YOU NEED
To use the tap & go ® service you just need a contactless credit, debit or prepaid card, or that has the symbol .
Access to the metro lines is possible also with digital cards on NFC-enabled devices (smartphones, smartwatches etc.).
HOW IT WORKS
ATAC has installed contactless readers detectable by the symbol on the turnstiles of all stations of lines A, B/B1, C and of the Roma-Lido, Roma-Viterbo and Termini-Centocelle railways.
To enter using the tap & go ® service you have to approach your contactless payment card or your reader-enabled device, wait for the green light on the screen and the consequent unlocking of the turnstile. If the reader detects more than one payment card or contactless device, the turnstile will not open. To avoid this problem, place near the reader only the device or card you want to use removing it from the wallet.
Remember that on the B1 line there are also exit turnstiles and you will have to tap again to exit the station. The exit tap does not involve further charges.
WHICH CARDS CAN I USE
All contactless cards of the networks: Mastercard – Visa – American Express
All contactless debit cards of the networks: Mastercard – Maestro – Vpay
All rechargeable prepaid contactless cards of the networks: Mastercard – Visa
HOW MUCH IS THE TICKET
The ticket price is calculated automatically according to the journeys made during the day, so as to always apply the most convenient fare. For example, with a single tap on the turnstile you will be charged € 1.50, corresponding to a BIT ticket. After the fourth metro trip over a 24-hour period, the system automatically activates the urban daily ticket rate of € 7.00. All this without additional costs, and the 24-hour validity of the ticket will be calculated from the time of the first tap. Remember, to apply the “best rate” feature, all your taps must be made with the same device. For example, if you start your journey with your contactless payment card, you must continue with the same card and you cannot use other NFC devices (smartphone and smartwatch) even if you have charged the same physical card on them. Same thing if your first tap is done with a smartphone or smartwatch. Monthly passes must be pre-purchased online through tap&go – MyAtac with a contactless payment card enabled for online purchases. By doing so, your contactless payment card will be included in the subscriber whitelist.
WHERE TO USE THE SERVICE
The service works on the entire metro network of Rome (metro lines A, B/B1 and C) and on the regional railway lines operated by Atac (Roma-Lido, Termini-Centocelle, Roma- Viterbo urban section), in the stations equipped with entrance turnstiles. Furthermore, you will be able to continue your journey on all Atac surface urban vehicles (buses, trams and trolleybuses) up to the hourly validity of the ticket (100 minutes), provided that the journey has started at one of the above mentioned stations. If you want to continue your journey on Cotral vehicles, you must have downloaded the Atac tap & go ® application (only on Android devices with NFC technology), necessary in case of on-board controls. If you use your card as a monthly subscription (whitelist) you can travel on the entire Atac network during the charged month.
IN CASE OF TICKET INSPECTIONS
In case of ticket inspections by ATAC personnel, you´ll just have to show them your card or the device used for validation. If you are aboard a Cotral vehicle you must necessarily have downloaded the Atac tap & go ® application (only on Andorid devices equipped with NFC technology) and show it to the inspectors.
HOW TO VERIFY THE CHARGES
You will be able to check all charges by registering at tap&go – MyAtac, from this page, or by checking your home banking balance, as for any other transaction you usually make with your card.
DO I HAVE TO REGISTER TO THE SERVICE TO PAY CONTACTLESS?
No registration is needed to use this service. Registration of the card in the restricted area of the tap&go – MyAtac website is required only if you wish to check your charges, check the price of the journeys or to purchase a monthly pass.