All riders and employees are required by federal and state law to wear face coverings while on MBTA vehicles and at all stations, facilities, outdoor bus stops, and outdoor platforms for the Commuter Rail, subway, and trolley systems, including those who are fully vaccinated. Not doing so is a violation of federal and state law and failure to comply may result in denial of boarding or removal.
Additionally, the following service and operations policies are in place to protect the health and safety of essential workers who rely on public transit, as well as our frontline staff.
- Shared trips on The RIDE were reintroduced on May 24. RIDE customers can still bring a personal care attendant and/or guest on their trip.
- The CharlieCard Store is open with limited hours.
- Standard fare collection processes have resumed on buses, trolleys, and The RIDE.
- Bus operators have the option—with approval from the Control Center—to bypass a stop if they feel the bus is becoming too crowded to safely accommodate any more riders.
This page is regularly updated as Massachusetts proceeds with reopening plans.