COVID-19 impacts on the CTA workforce may occasionally lead to longer wait times for buses and trains
Like every U.S. transit agency, the pandemic has impacted the CTA. There are employees who are unable to come to work because of quarantining due to COVID-19.
Whenever an employee must call off work due to illness or self-quarantining, it can temporarily affect the schedule of buses and trains where some scheduled trips may not occur – meaning there may be longer wait times for a bus or train.
When unplanned absences like that occur, the CTA tries to minimize the impact on service. But even one missed train or bus run can create a gap in service, and thus a longer wait time for customers at a station or bus stop.
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